Reactivation of Churned Customers

Use Case

‍Win back customers who have stopped using your product.

Explanation

‍Send hyper-personalized reactivation AI videos that address reasons for churn and highlight new features or improvements that may entice them to return. For example, if a customer has stopped using your service, you can send a personalized video acknowledging their departure, addressing potential concerns, and showcasing new features or offers that might interest them.

Benefit

‍Re-engages former customers, potentially recovering lost revenue and increasing customer base. Personalized reactivation campaigns can reduce churn by up to 20%, as they demonstrate a commitment to addressing customer needs and improving their experience. By actively reaching out to churned customers with tailored messages, you can encourage them to give your product another chance.